Privacy Policy
At Twin Flame Miniatures, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your details when you shop with us.
Information We Collect
When you place an order, create an account, or contact us, we may collect:
- Your name, email address, phone number, and billing/shipping address
- Payment information (processed securely through Shopify Payments, PayPal, Zip Pay or Afterpay — we never see or store your card details)
- Order details and purchase history
- Messages you send us via chat, email, or social platforms
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support and updates
- Send you order confirmations and shipping notifications
- Share occasional news, promotions, or product launches (if you’ve subscribed to our newsletter — you can unsubscribe anytime)
Sharing Your Information
We respect your privacy. We only share your data with:
- Trusted partners like Shopify, payment providers, and shipping carriers (to process payments and deliver orders)
- Legal authorities if required by law
We will never sell or rent your information to third parties.
Data Security
Your data is stored securely through Shopify’s platform. We use industry-standard measures to protect your information.
Cookies
Our website uses cookies to improve your browsing experience — for example, remembering items in your cart or helping us see which products are most popular. You can disable cookies in your browser settings if you prefer.
Your Rights
- You can request a copy of the personal data we hold about you.
- You can ask us to update or delete your information at any time.
- Simply contact us through our Contact Page to make a request.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will always be posted on this page.